Client Reviews

I was introduced to Matt (Emerald Finance) from my best buddy Steve about a year now ago who highly recommended him for any financial needs. Since then, I have spoken to Matt several times about mortgages as I was a first-time buyer trying to get on the property ladder.

Since my first call with Matt, he has always gone out of his way to make sure that all was covered and understood. Over the past year, him and his team has arranged for my mortgage and the successful completion of my new home.

A big shoutout specifically to the following team members of Emerald Finance who’s also gone beyond the call to help with any of my needs. Callum, a big thank you to you, who has been mostly looking after the mortgage after it was arranged from Matt and a big special thank you to Hannah for chasing up Estate agent, Solicitor and for also keeping me in the loop at every step.

Without Emerald finance team of specialists, I am sure I would of I would have struggled through the whole process but instead it was a pleasure and a brease in working with them.

I would whole heartly recommend them to anyone.

I would highly recommend Emerald Finance to deal with any of the financial products they offer. A very professional team of experts in their field. They always seemed happy to help and dealt with our mortgage application in a very swift professional manner. I will be recommending their services to all our family and friends.

Wonderful experience from start to finish from Matt Sutton and his whole team (Alex, Hannah, Callum, Lisa)! Used them to secure a mortgage as a first-time buyer and would highly recommend.

Great service from start to finish. Open and honest conversations about mortgages and your options. Highly recommend

Have used this company twice in the past year for my mortgages. Both times they have been quick efficient and attentive.
Matt Piper found me the best deal and way forward with my move.
Will continue using for future moves and mortgage porting.

Matt and the team are very professional, responsive and helpful. Thank you for your patience and hard work with our purchase.

Good service, provided updates when there were some to provide, did what it said on the tin!

Top service from Emerald Finance 🙂
A1 Highly recommended. They were very professional with great communications, everything was completed on schedule and their follow up is exemplary and gave us a real sense they care about their customers.
Thanks for everything.

A friendly and helpful team,who work closely together to provide a seamless service.

They always explained the process to us in a way we could understand. They updated us regularly and reliably. This was much appreciated.

We would strongly recommend them.

Matt and the team are truly brilliant at everything they do! Highly recommend!!

I have dealt with Matt Sutton & The Emerald Finance team for many years now and have always received the best service.
As someone who is self employed, applying for any type of finance can be a minefield and Emerald Finance has always sorted me out.

This time around it was for loan for a loft conversation and Hannah Hughes was brilliant! She was helpful, friendly and knowledgeable, not to mention patient. Would strongly recommend Emerald Finance and will always use them for my borrowing & mortgage needs.

Great advice and help with our remortgage and life insurance. Good communication throughout. Thanks so much Emerald Finance. Highly recommend.

Absolutely brilliant from start to end

Great service from start to finish. Open and honest conversations about mortgages and your options. Highly recommend

From start to finish on our mortgage Matt, Chris and Callum went through all options and followed the process all the way, great team and highly recommended.

Excellent advice and assistance when required.

Great and personal touch! I used them for 4 years now!

Excellent from start to finish, Matt was very knowledgeable and helpful throughout the process of getting our mortgage, would highly recommend!

Emerald Finance always provide an excellent service. They have been advising us for over 15 years and are extremely professional, knowledgeable and patient! We have no hesitation in recommending them

A huge thank you to Matt Piper who helped us with our mortgage. As first time buyers he explained everything to us thoroughly and helped us to understand the process ahead and what to expect. We had a few hurdles along the way with buying our property but Matt and the team were always on hand to help us with any queries and made the whole process seamless on their side. Thank you Matt and all at Emerald Finance!

Thank you so much Emerald Finance. I could not have done the remortgage on my own without you guys. Matt, Alex, Callum and Hannah have all been amazing. First time remortgaging with taking my ex off.

Would highly recommend. So thorough and thoughtful. No question was to silly to ask and help was indeed needed with questionnaires etc.

they gave me the best deal available and I am thoroughly grateful.

The team at Emerald were great and kept us informed the whole way. I would recommend them for anyone looking for a mortgage broker.

Thank you so much to Matt Piper and his team for helping us get our mortgage sorted. The time from putting an offer on our house to completion took a lot longer than we all expected but Matt was always available to give us advice and was only a phone call away.

An excellent company. As a first time buyer they gave me great advice which fit my specific requirements. They found me a mortgage quickly which went through without any undue stress. I found the team to be polite, helpful and gave regular updates. Would 100% recommend!

This is the third time we have used the services of Emerald Finance to arrange our mortgage, and we are very satisfied with their consistent attention to detail and excellent customer care.

They are prompt and efficient and we recommend them very highly.

Great service from start to finish. i used emerald finance to remortagage. i would thoughly recommend if your looking for a company to help you through the mine field of mortgages then these are the people. they went through all the different options and found me the best deal available. customer service was great always someone to get advice and help from. definitely a 5 star service.

The staff at Emerald Finance have been amazing, they have help us through a very stressful move to our new home. Without their support we would have struggled to get through this experience, thanks to Chris and Madison
Thank you

Great service, it’s nice being able to give all the info requested and then just sit back knowing that it’s being taken care of. Got us the mortgage we wanted in a great timeframe and have a good relationship with conveyancing solicitor which really helps. Defo using Emerald again 🙂

Excellent service. Everything was explained to me clearly. I was kept updated at all times and any of my questions were answered. Easy to get through and speak to someone on the phone when I needed to. Would definitely recommend. Thank you!

I don’t hesitate to recommend Emerald Finance at all, helped me through my (unusually) difficult buying process and made sorting the mortgage out one less thing to worry about. Regular communication throughout the whole progress.

They are an excellent, supportive team who gave us regular updates from start to finish.

They found us the best mortgage deal most suited to us and we used them to find house insurance because of their excellent service. They made what could have been a stressful process, stress free, easy and relaxed.

All the team were friendly, patient and professional. Even a lovely new home card through the post after completion! They really go the extra mile!

Many thanks to Matt, Hannah, Callum and all the other team members who we dealt with.

Emerald Finance have been fantastic from enquiry to completion. Great advice, guidance, support and have helped us with our specific needs which ultimately led to the successful completion of our property purchase. They worked hard to find the best mortgage for us with the best lender and without them I don’t think we would have been successful. Hugely grateful and highly recommend to all.

I can only thank Matt Sutton and his team for their help in navigating me through the whole Shared Ownership process. From the application to getting the mortgage, exchanging and completing the purchase. Fantastic customer service and very reasonable fees. Special thanks to Chloe who has been extraordinary helpful and patient. I would strongly recommend Emerald Finance. David.

Great service from Matt Piper and the team at Emerald in advising my partner and I when it came to securing the right mortgage for our house purchase. Extremely professional and good communication throughout – would recommend.

We cannot praise these guys enough. They secured our mortgage really fast bearing in mind the current situation, and they updated us at every stage, doing all the leg work for us. If we had any questions they were prompt to respond. Highly recommended company.

All the staff at Emerald finance are fantastic. They keep in regular contact and always happy to answer any queries you may have. If I could rate them more than five I would!! Thanks so much everyone!!

Matt and Anita have been arranging my re-mortgage. It has been a long drawn out process due to the fact I was also going through a divorce and all the complications that entails. Throughout the process Matt and Anita have been patient and understanding of the delays from my situation. I feel I have received excellent advise along the way, with all my enquiries being dealt with promptly. A special thanks to Anita for the regular phone calls to keep in touch and provide updates. I will definitely be using their services again in the future.

I have recently been considering a Buy to Let and Emerald Finance have been absolutely fantastic. They helped me with the things I needed to consider, reviewed my calculations for me and have been really helpful. I won’t hesitate to use them to help me with the mortgage when I find the property.

I cannot recommend Matt Sutton and his team enough. We have recently completed the purchase of our new family home and from start to finish Emerald Finance were there every step of the way.
Being an independent mortgage broker, they could offer us deals that are not on the high street and the personal service was second to none.
We were kept updated on a very regular basis and they really took the stress out of the moving process.
I can highly recommend Matt and his team.
Thank you once again.
Mr L

We have been very lucky to have Matt Piper as our mortgage adviser, he has handled our case very smoothly and always kept us up to date with the latest information. Will recommend to all. Thank You

We’ve used Emerald Finances services twice now, once for a remortgage and most recently to purchase a new property. In addition to handling the mortgage needs, the team also advised on the supporting insurances. From beginning to end, the process was managed seamlessly and the team have been a pleasure to liaise with. Not only are they incredibly professional, they are efficient and their communication throughout was fantastic.

My wife and I used Emerald Finance to help us purchase our first home and WOW am I glad that we decided to do that!

Matt/Callum and the team are genuinely so lovely, helpful and knowledgable which proved invaluable to us as we had never done this before. The whole team were incredibly responsive to our questions and offered us smart & well considered advice whenever we needed it (24/7!!).

We’re looking forward to a lasting working relationship with Matt and the team for our finances/mortgages and more.

Couldn’t recommend them enough!

Richard, Callum and the team have been highly professional, courteous and always kept us up to date. Would definitely recommend Emerald and will certainly use them again.

Would highly recommend Emerald Finance. Very helpfull and profesional staff.